Kang Chiao International School crest

Kang Chiao International School

Taipei Campus · International Program — Safeguarding for Families

Report a Concern

Every child at KCIS has an unconditional right to be protected from harm.

Kang Chiao International School Taipei Campus is committed to safeguarding and promoting the welfare of every child in our community. That right supersedes all other institutional considerations.

UNCRC — Taiwan domestic law, 2014 Taiwan PCYWRA ITFCP / CIS Protection of Children ACS WASC Expectations IB Learner Profile

If a child is in immediate danger

Call emergency services first. Notify the school as soon as the child's immediate safety is secured.

110Police — immediate risk or suspected crime
119Ambulance — medical emergency
1925Taiwan Child Protection Hotline (24hr)
02-2960-3456New Taipei City Social Affairs Bureau

Our commitment to your child

Five principles govern every safeguarding decision made at this school.

Principle 01

Equal protection. All children enrolled at KCIS have equal rights to protection from harm, regardless of background, nationality, gender, or ability.

Principle 02

Shared responsibility. Everyone working at KCIS shares responsibility for child protection.

Principle 03

Best interests are paramount. The best interests of the child come first in every decision.

Principle 04

Culture is never a justification for harm. Cultural context is respected. It does not excuse conduct that harms a child.

Principle 05

No concern is too small. No concern about a child's safety is too small to report.

Every adult who meets your child

Is vetted before they begin, trained every year, and bound by a written Code of Conduct — whether employed staff, contractor, volunteer, or visiting coach.


Who leads safeguarding at KCIS

The Child Protection Committee holds safeguarding leadership for the campus. At least one contact is available on campus or reachable every school day.

Designated Safeguarding Lead
Dr. Yuchi Wen
Principal, Taipei Campus
Deputy DSL — International Program
Anne Sutcliffe
Vice Principal
Deputy DSL — Local Program
Wenting Chuang
OSC Director
Office of Student Counselling

Start here

Parents & Families

What safeguarding means at KCIS, what to expect, and how to raise a concern about any child.

Go to parent information →

Students

Your right to be safe, the adults you can talk to, and what happens after you tell someone.

Go to student page →

Wellbeing & Support

How the Office of Student Counselling supports every student, and how to reach them.

Go to wellbeing support →

Report a Safeguarding Concern

No concern about a child's safety is too small to report. You do not need to be certain, and you do not need to name yourself.

If a child is in immediate danger

Call emergency services first. Notify the school as soon as the child's immediate safety is secured.

110Police
119Ambulance
1925Child Protection Hotline

How to raise a concern

Contact the school

You may contact any member of the Child Protection Committee directly.

Deputy DSL — International Program
Vice Principal Anne Sutcliffe
anne@kcis.com.tw

Designated Safeguarding Lead
Principal Dr. Yuchi Wen
wenyuchi@kcis.com.tw

Contact an external agency

You may always report directly to an external agency. You do not need the school's permission.

1925Taiwan Child Protection Hotline — 24 hours
02-2960-3456New Taipei City Social Affairs Bureau
110National Police Agency
119Emergency medical services
0800-200-885Taiwan Ministry of Education
165Anti-fraud and cybercrime hotline
Concerns are treated seriously

Concerns raised by families and community members are treated with the same seriousness as those raised by staff. You will not be given information that identifies other students or staff involved in any resulting process, and you will be told who your point of contact is.

What happens after you report

  1. The school assesses the concernA trained Designated Safeguarding Lead reviews what you've shared and decides on next steps, including whether external agencies need to be involved.
  2. Your child's safety comes firstAny necessary protective steps are taken immediately — this can happen before an investigation is complete.
  3. You are kept informedYou will be notified as soon as doing so does not compromise any investigation or increase risk to your child. You will receive factual information without prejudging outcomes.
  4. Support is offeredYour child's ongoing wellbeing is coordinated by the school counsellor and the safeguarding team, with a support plan reviewed regularly.

For Parents and Families

Families are partners in student wellbeing. We engage parents as collaborators, not as recipients of concern. This page explains what safeguarding means at KCIS, what you can expect from us, and how to raise a concern.

What we commit to

  • Every child at KCIS has an unconditional right to be protected from harm, and that right supersedes all other institutional considerations.
  • Every adult who works with your child is vetted before they begin, trained every year, and bound by a written Code of Conduct.
  • Every concern raised about a child is recorded, assessed by a trained Designated Safeguarding Lead, and acted upon.
  • Our policies are reviewed annually each May and approved by the school Board.
  • We hold ourselves to the ITFCP / CIS international protection standards and ACS WASC expectations, and self-assess against them each year.

What you can expect if a concern involves your child

  • You will be notified as soon as doing so does not compromise the investigation or put your child at greater risk.
  • You will receive factual information about the school's response, without prejudging outcomes.
  • You will not be given information that identifies other students or staff involved.
  • Where the alleged perpetrator is a family member, notification is coordinated with external authorities before any contact is made with the family.
  • All parent communication in a safeguarding case is managed by the DSL or a Deputy DSL — you will always know who your point of contact is.

Wellbeing support for your child

The Office of Student Counselling (OSC) supports students across three levels of need. Most students are well supported by quality teaching and homeroom pastoral care. Some need targeted short-term counselling. A small number need specialist intervention. If you are worried about your child's emotional wellbeing, contact their homeroom teacher or the OSC directly.

Tier 1 — Universal

For all students

Quality teaching, inclusive classroom practices, homeroom pastoral care, and SEL embedded across the curriculum.

Tier 2 — Targeted

Showing signs of difficulty

OSC counselling support, group programmes, and individual student support plans.

Tier 3 — Intensive

Significant needs

Specialist external referral, crisis intervention, and a coordinated support plan involving the family.

See how to reach the OSC →


Online safety at home

Online safety is a safeguarding issue, not a technical one. The OSC provides parents with guidance at least annually covering age-appropriate platform recommendations for home use, parental control and monitoring tools, how to respond if your child reports an online concern, and how to contact the school.

RiskWhat it looks like
Grooming and exploitationAdults using digital platforms to build inappropriate relationships with students; image solicitation; exploitation via gaming or social media; sextortion.
Image-based abuseNon-consensual sharing of intimate images; threats to share; requests for intimate images.
Online peer abuseCyberbullying; harassment via messaging apps; social exclusion through digital platforms; discriminatory comments; pile-on behaviour.
Harmful contentExposure to pornography, violent or extremist material, pro-eating-disorder content, or content promoting self-harm.
Privacy and data risksSharing personal information publicly; identity risks; location sharing; data harvesting by third-party apps.
Digital wellbeingExcessive device use impacting learning, sleep, and mental health; gaming addiction; social media anxiety.
What staff are, and are not, allowed to do online

KCIS staff communicate with students only through school email and ManageBac. They may not contact your child through personal social media, WhatsApp, LINE, Instagram, or gaming platforms; may not follow or accept friend requests from current students; and may not photograph or record students for personal use or personal social media. If you become aware of any of these, please report it — it is a safeguarding concern.


Visiting campus

At KCIS, every child has the right to be safe. All visitors read and sign the Visitor Agreement before entering campus. 在康橋,每一位孩子都享有安全成長的權利。

Before you arrive

  • Print the Visitor Agreement in advance and bring the signed copy on the day of your visit.
  • Make an appointment. Visitors without a confirmed appointment are not admitted until verified by a KCIS staff member.
  • Collect a visitor pass from reception on arrival and wear it visibly at all times.

While on campus

  • Remain only in areas relevant to your visit, escorted by a KCIS staff member unless otherwise authorised.
  • Use the designated adult toilet facilities.
  • Obtain prior permission from an administrator or counsellor before photographing or filming students. Parents attending performances may photograph their own child; please obtain other families' consent before sharing images of other students online.
  • Do not request personal information from any student, and never be alone with a student without explicit prior permission.
  • Report any suspicious behaviour, confrontation, or apparent abuse to any KCIS staff member immediately. In an emergency, call 110 or 119.

You have the right to feel safe at school. Always.

Not because you earned it. Not only if you are doing well. Because you are a young person and that right belongs to you. If something is wrong — at school, at home, or online — there are adults here whose job is to help.

Who you can talk to

You can talk to any adult on campus you trust. You do not have to go to a particular person, and you do not need to explain everything at once.

HR
Your homeroom teacherThe adult who knows you best day to day. A good first step for anything.
OSC
Your OSC counsellorEvery class has a named counsellor. See the Wellbeing & Support page.
VP
Vice Principal Sutcliffeanne@kcis.com.tw. Deputy Safeguarding Lead.
1925
Outside schoolTaiwan's Child Protection Hotline, 24 hours. You can call it yourself.

What happens when you tell someone

  1. They will listenThey will let you say it in your own words, at your own pace. They will not rush you, and they will not press you for details you don't want to give.
  2. They will be honest with youThey cannot promise to keep it a secret — that is a rule that exists to protect you. But only the people who need to know in order to help will be told.
  3. They will write down what you saidIn your words, as accurately as they can, so you don't have to repeat the story over and over.
  4. They will pass it to the safeguarding teamThe Designated Safeguarding Lead decides what happens next and makes sure you are supported. You will not be left to deal with it alone.
  5. Someone will check in with youA counsellor and the safeguarding team will make a plan to support you, and they will keep checking in.
You will not get in trouble for telling

You will never be blamed or penalised for reporting harm you have experienced or witnessed — including online. Telling an adult is the right thing to do. If the first adult you tell doesn't help, tell another one.


Things worth telling an adult about

  • Someone is hurting you — physically, or with words, over and over
  • Someone is touching you in a way that makes you uncomfortable
  • An adult is behaving toward you in a way that feels wrong, even if you can't explain why
  • You don't feel safe at home
  • You are being left out, targeted, or bullied — in person or in a group chat
  • Someone online is asking you for photos, or threatening to share photos of you
  • Someone you met online wants to keep your conversations secret
  • You are worried about a friend
  • You are struggling with how you feel and it isn't getting better
  • Anything else that keeps bothering you. If you are unsure, tell someone anyway — that is what they are here for.
Bullying is not “just banter”

Bullying is behaviour that hurts someone — physically, verbally, emotionally, or digitally — repeated over time, where there is an imbalance of power. It is a safeguarding matter at KCIS and it is never dismissed as part of growing up. If it is happening to you, or you can see it happening to someone else, tell an adult.

Numbers you can call yourself

NumberWhat it's for
1925Taiwan Child Protection Hotline — 24 hours, any child protection concern
110Police — if you or someone else is in danger right now
119Ambulance — medical emergency
165Anti-fraud and cybercrime hotline — online scams, sextortion, cybercrime
iwf.org.ukInternet Watch Foundation — report child sexual abuse images online
missingkids.orgNCMEC CyberTipline — report online exploitation

Wellbeing & Support

Student wellbeing is inseparable from student learning. KCIS is committed to a whole-school approach to wellbeing that is proactive, not just reactive.

Our core beliefs

  • Every student has the right to feel emotionally safe at school, regardless of academic ability, nationality, language, or background.
  • Social-emotional learning is the shared responsibility of every adult in the school — not only counsellors.
  • Mental health is on a continuum. All students benefit from SEL support; some need additional targeted support; a small number need specialist intervention.
  • Families are partners in student wellbeing. We engage parents as collaborators, not as recipients of concern.
  • Culture matters. We honour the cultural contexts of our students and families while maintaining a universal commitment to student dignity and safety.
  • SEL is built on the CASEL framework, aligned to the IB Approaches to Learning skills and the KCIS GREAT Learner Outcomes.

How support works — the tiered model

Tier 1 — Universal

For all students

Quality teaching, inclusive classroom practices, homeroom pastoral care, SEL embedded in the curriculum.

Tier 2 — Targeted

Signs of difficulty

OSC counselling support, group programmes, individual student support plans.

Tier 3 — Intensive

Significant needs

Specialist external referral, crisis intervention, coordinated support plan involving the family.


OSC counsellor contacts by homeroom

Each class is assigned a named OSC counsellor. This is the confirmed SY 2026–2027 allocation, reviewed annually by the OSC Director.

CounsellorExt.Responsible class 主責班級
Lydie 藍一俐21408A, 8B and G7
Hannah 銀詩涵21548C, 8D and G9
Joyen 蔡佳燕21528E, 8F and G12
Lulu 張涵茹2155804, 8G and G10
Claire 鍾政潔2138801–803 and G11
Safeguarding is different

If your concern involves potential abuse, neglect, exploitation, or a disclosure of harm — do not use the OSC pathway. Go directly to the Designated Safeguarding Lead or a Deputy DSL the same day. See Report a Concern for contacts.


Key contacts

Principal / DSL
Dr. Yuchi Wen
Deputy DSL — IP staff
VP Anne Sutcliffe
Emergency
1925 · 110 · 119
Child Protection Hotline (24hr)
Police · Ambulance